Janssen's 100% Guarantee
We know that mistakes happen from time to time because all of us are only human. But Janssen's believes that the true measure of great service company is not perfection, but rather how well it handles its mistakes.
Janssen's is sincerely committed to your total satisfaction. We offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $1000.00 upon request.
Our mission is to provide you with the most outstanding service experience you have ever received!
10 Day Warranty
All Janssen's Carpet Cleaning Services include an unconditional 10 day warranty against any stain re-appearing. Should any stain re-appear we’ll gladly return and retreat the area completely free of charge within the first 10 days.
1 Year Stain Guarantee (Treated with Maxim Advance ®)
Every Janssen's Carpet Cleaning project where Maxim Teflon® carpet protector has been applied and our exclusive Janssen's - Maxim Advance ® Guarantee© has been issued is given the most widely respected guarantee in the business. Should you experience any guaranteed* stain that cannot be removed using your Janssen's provided Home Pro Spotter® stain remover we will gladly attempt to remove the stain completely free of charge for an entire one year period. This guarantee covers all service charges and additionally treatment charges. No other company can offer you this much protection and piece of mind. No Charges, No gimmicks, No kidding.*Guaranteed stains do not include urine, vomit, other bodily fluids, bleach, petroleum products, medicines, inks, dyes or tracked in soil.
